You may not proceed through every stage of the assessment process. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. They measure stable behavioural tendencies and work style preferences. Your browsing experience may be affected by not having the most up to date version. Manage a portfolio e.g. Example: Responding to a targeted question about your capabilities. calibrated against core values of passion, teamwork, and accountability to We are focused on delivering first-class customer service, digital transformation and regulatory reform. If you gain a place in a talent pool, well done! About the role: The Business Improvement team at Service NSW are?currently looking We will ask your permission to contact your referees before we do the checks. You should prepare a succinct application demonstrating why you believe you are the best person for the position. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. Other assessments vary depending on the job and what is being assessed. Type: Government. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. Information on types of flexible work, how to implement it in your agency and policy guidance. Learn more about the legal requirements for recruitment in the NSW Public Service. You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. You then present this to assessors when you attend for interview. Guidance for HR and hiring managers to provide a good experience when onboarding employees. Identify the hiring need. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. You do not need to attach a resume or cover letter. The capabilities for the role you're applying for are described in the role description. In this stage you will be asked to provide information about your experience, interests, and education. Are you confident, driven and looking for a new challenge to fulfil your potential? You may select up to two streams: primary and one degree-specific stream - legal, digital or social . are applied To be Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Remuneration: $33.46 - $34.26 per hour plus superannuation. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Our common interview format is the structured behavioural interview. Candidates will not progress if they do not compare as well against other candidates. ensure our focus is always on the customer. All rights reserved. present your findings, in writing or verbally. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Very impressed with Pulse Recruitment's team's attention to the job brief. Closing date: 13/03/2023 - 11:59 PM. is specific to the job you are applying for. The majority of stages in the recruitment process are managed by FRNSW. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . The same applies if you are a recruitment agent. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. All rights reserved. It is best if you can tailor the content to the job you are applying for. Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . More information. Work at TAFE NSW opportunities. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. If offered, do a sample assessment before completing the formal assessment. Information about adjustments throughout the recruitment process and how we can support you. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. Each test measures something different according to the scenarios they contain. explain how youve shown your knowledge, skills, and abilities in a certain situation. We offer more than just a job, with careers almost as diverse as our people. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which To become a teacher in NSW public schools, you should apply for the . Includes the Capability Framework Stocktake Report and State of the Sector agency survey. Select the 'Apply Online' button. Assessment centres will be held in September and early October. odecide how to respond to correspondence. Cancer Council NSW is an inclusive place to volunteer and work. The purpose is to determine if you can do a technical part of a job. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. After we review all applications, we will let you know if you will progress to the assessment stage. Submit your application by the advertised closing date and time. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Personality questionnaires are useful to gauge how likely you will fit in a job or team. listed in the role description. assist with interview and other assessment techniques. Our recruitment process is in line with the Government Sector Employment Act 2013. In-tray exercises simulate administrative aspects of a role. customer service on behalf of the NSW Government and Connect with us on FacebookandLinkedIn! You will be required to: complete all personal detail fields. analysis, design reengineering to support business process improvement and Applicants who are able to do this are more likely to progress through the application process. optimise business outcomes Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. Our work is continually Please enable scripts and reload this page. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. How you will be communicated with throughout the application and assessment process. Includes data collections from the past 20 years. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Prepare your answers in advance and practise out loud how you'd respond. Information on decisions and rulings made by the Commissioner since 2013. Are you a keen learner and thrive on always bettering your knowledge and skill set? I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement customer service on behalf of the NSW Government and Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. The Strategic Workforce Planning Framework and planning cycle. You usually have a limited time to do the task. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. Your application should include responses to the targeted questions and your resume / CV. In-tray exercises simulate administrative aspects of a role. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. other activities, such as group exercises or role plays. These questions are often framed to get a personal response. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. All new employees must agree to comply with the requirements outlined in the policy. Visit the You must submit a separate application for each position for which you wish to apply. Closing date:Monday, 13th March 2023. east Your application checklist Key things to keep in mind as you work through the application process. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. Please enable JavaScript to experience the full functionality of our website. With over 25,000 people working right across NSW, we drive the continual development of . Sydney, NSW, AU. Best practice employers give their managers and employees training about workplace privacy. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". Support business to identify, drive and deliver continuous improvement and Our common interview format is the structured behavioural interview. We have a range of roles available from customer service through to client relationship management and information technology. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. You can use this time to research and prepare your proposal, analysis or response. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. material foroperational Specify your job search criteria, then click "Search for Jobs". Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. Submit your application online Online assessments Learn more about STEP 1 STEP 2. This is something you must have, otherwise you cannot progress. Be specific dont tell us what you think you might do in the situation tell us what you did. If you are the successful candidate, well done! You can use this time to research and prepare your proposal, analysis or response. 1. Your application will be reviewed against the requirements of the role. assessment centres. when we expect a large number of applications. employment offer or inclusion in our candidate database. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Check that you've received an email confirming your application. If this is the case, we will make this clear in the job advertisement. Maintenance Supervisor. The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Make a difference to the lives of 8 million people in NSW. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Lodge your NSWPF application through I work for NSW. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. 1. Make and enquiry or complaint to our office. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Our vision is to be aconnected, trusted and caring part of NSW communities. Some roles require you to be at least eighteen (18) years old. About. 2. your career objectives - "Where do you see yourself in . There is a short break in between activities. This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). An eligibility list will be created for this position however may be considered for other similar positions. This is a general guide to the stages involved in the recruitment process. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. reengineering,and For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. (BPM) to ensure effective governance and best practice processes and principles Your application. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. The interview process is easily your biggest opportunity in the entire process to beat your competition. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. Have I always wanted to work in this occupation or sector? efficient enhancements in operational efficiency, customer service, systems and Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Please visit Microsoft to upgrade to MS Edge. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Undertake analysis on a range of business process identification, modelling, Find out more by contacting SalaryPackagingPLUS! Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. customer experience to all citizens across NSW. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. Read about further information to assist you throughout the recruitment process. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. Implications. for a dynamic Process Improvement Coordinator to join the team. If you don't receive a confirmation email, check your junk or spam folders. Use full sentences, check your spelling and grammar, and stay within the word limit. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. Situational judgement tests are realistic scenarios that you might experience on the job. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. For the social work stream the activities are a structured interview and a role play. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.