Wondering if anyone else is experiencing this which I noticed with new 11 Max Pro which I noticed happening right after 13.01. Press and hold Side button + either volume buttons. Use the ring/silent switch to mute sounds and alerts. If you prefer that, be sure that you make an Apple Genius Bar appointment ahead of time. If you want to turn off your iPhone using AssistiveTouch, press and hold the Lock Screen icon until “Slide to power off” and the red power icon appear on the display of your iPhone. Then wipe the switch to the right to shut down the iPhone. If the switch shows orange, it means your iPhone is in silent mode and will vibrate for incoming calls or alerts. Ring/Silent. Then the slide screen appears from where you’ve got to slide the power button to another side, and your phone shuts off. When the backup is complete, you'll see the time and date updated underÂ. Your iPhone won’t turn off and you’re not sure why it’s happening. Step 1 How to Force Restart an iPhone 11 . It's important to back up your iPhone before doing any major restores (such as a DFU restore). Some iPhone cases cover the side buttons with a stiff material that can make pressing them more difficult. Slide to turn off. RELATED: How to Turn Off "Raise to Wake" in iOS 10. Search for your device here. There are two ways you can turn off your iPhone X or iPhone 11 using the buttons. Release the volume down button when your iPhone appears in iTunes or Finder. Drag the slider to turn off the phone. Connect your iPhone to your Mac using a charging cable. Press and quickly release the Volume Down button. Press and release the volume down button. Find out how to identify your iPhone model. I'm here to help you fix problems with your iPhone and help you find a better cell phone plan. Turn Off iPhone When iPhone Power Button Stuck. If the standard iPhone restart process doesn't work, or doesn't solve the problem, try these four steps, in this order: Hard reset your iPhone. A lot of the time, the software crashes and freezes your iPhone 11, making it appear as if it won't turn off. Connect the iPhone to a PC to fix iPhone 11 won’t turn on. On iPhone 6 and later, press the side button to wake your iPhone or put it to sleep. If you hold down the iPhone's side button and volume button long enough, emergency services will be contacted. After five seconds, release the side button, but continue to hold the volume down button. 3 comments . Before you try any of these steps, first you should try the standard way of turning off your iPhone. There's a lot of demand for tech support at Apple Stores and without an appointment, you'll probably wait a long time to speak to someone. A status bar will appear to tell you how much time is remaining. iPhone 8 or later: Press and quickly release the Volume Up button. Go to Settings -> General and scroll all the way to the bottom of the screen. How do you turn off your iPhone 12 and 12 Pro? How Do I Fix It? A progress bar will appear on the screen. How Will I Turn My iPhone Back On If The Power Button Isn’t Working? This works with the new iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Press and hold Side button + either volume button. If your iPhone is running iOS 11, you can turn off your iPhone in the Settings app. Your iPhone 11 isn't turning off and you're not sure why. It won't fix every problem, but it does fix a lot. If you can’t turn off your iPhone X because the side button is jammed or broken, you won’t be able to put your iPhone in DFU mode … Genius Bar appointments always include free diagnosis. My iPhone Screen Won't Rotate. Add Comment Cancel . iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Quickly press and release the Volume Down button (2). AssistiveTouch puts a software version of the Home button on your screen and lets you do everything a physical button can do. There are two ways to back up your iPhone: Backup Your iPhone Using Finder (Macs Running Catalina 10.15). Apple iPhone 11 Change device. 11. Watch our step-by-step DFU restore guide on YouTube, or follow the steps below: Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. The screen is broken and isn't responding to taps. if your phone's physical Home button is broken. This is a neat trick that's most useful if your phone's physical Home button is broken and can't be used to reset your phone (it also works on models without a Home button). Popular topics. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations. For older iPhone models, hold down the Sleep/Wake button and then swipe the Power Off slider. Buy now Search in Apple iPhone 11. It's time to bring in the experts: Apple. Doing this takes all of the data and settings from your phone, deletes them, and then reinstalls everything to give you a fresh start. If not, then follow the next step. Try a Different iPhone Case. Go to the Settings application on your iPhone, then tap on “General” Scroll down to tap on “Reset” and then click “Reset All Settings”. The most likely reasons why your iPhone won't turn off are: These instructions apply to all iPhone models. If your iPhone X continually isn’t turning off, there’s a probably a deeper software issue we have to address. In this article, I’ll explain why your iPhone won’t turn off and how to fix the powering off problem for good. If your iPhone won't turn off, you may be worried that your iPhone is broken and that your phone's battery is eventually going to run out. On iPhone SE (2nd generation), 8, 7 or 6, press and hold the Side button. If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). (Squeeze the sides.) Performing a force restart won't delete any data, but can be helpful if your iPhone 11 is frozen, won't turn on, or needs troubleshooting. If none of these steps have solved your problem, and your iPhone still won't turn off, your problem may be bigger, or a lot trickier, than you can solve at home. His writing has appeared in publications such as CNN.com, PC World, InfoWord, and many others. To fix these deep software problems, we recommend putting your iPhone X into DFU mode and restoring.. This is similar to the standard way of turning your iPhone on and off, but is a more complete reset of the device and its memory. If it stops working correctly, it can be difficult to be productive or use your phone for basic tasks. Only use a hard reset if your iPhone won't restart any other way. You're pressing the side button and either volume button, but slide to power off isn't appearing on the screen. If you are experiencing a stuck power button or lock button, you obviously will find it difficult to turn off your phone or perform all of the functions you need the power button for. In this article, I'll show you how to fix the problem when your iPhone 11 won't turn off ! Plug the other end of your Lightning cable into a USB port on your computer. If you have a newer iPhone, press and hold the Side button and the Volume down button until the slider appears. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number. Here’s The Fix! Translate . Shut Down Your iPhone Using AssistiveTouch When your iPhone X side button is not working, you can get much of the button’s functionality by turning on AssistiveTouch in the Settings app. Get the Latest Tech News Delivered Every Day, How to Fix an iPhone that Won't Power Off, How to Turn Off Your iPhone (Even iPhone X), 5 Ways to Fix an iPhone That Keeps Shutting Down, How to Easily Fix the iPhone White Screen of Death, How to Fix It When Nintendo Switch Won't Turn On, How to Fix Problems With Your iPhone Headphone Jack, What to Do When Your iPhone Won't Turn On, How to Fix it When Your iPhone is Not Connecting to Wi-Fi, How to Fix It When iPhone's Personal Hotspot Is Not Working. Hi, I'm David! If the standard iPhone restart process doesn't work, or doesn't solve the problem, try these four steps, in this order: Hard reset your iPhone. In that situation, you need to use a software option. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. It's hard for the average person to figure out whether that's a problem with the iOS or an app you've installed, so the best bet is to restore your iPhone from backup. How do you temporarily disable Face ID and force Passcode on your iPhone 12 and 12 Pro? Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair. Our step-by-step guide will show you how to troubleshoot potential software problems, then recommend a couple of repair options if your iPhone 11 still won't turn off. Siri. Contact Apple support. Your iPhone will automatically turn back on when the reset finishes. With no Home button, you have to force a reset a little differently. How to restart your iPhone SE (2nd generation), 8, 7, or 6 Those are both valid concerns. 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