(916) 930-2388 (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. An active investigation continues on Relator's other complaints. (646) 428-3860 The headquarters also houses the main administrative and support staff . Available locations for. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Fax. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Field Office Location. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. New York, NY 10005 An official website of the United States government. Before sharing sensitive information, make sure youre on a federal government site. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Fax: (303) 864-2004, Phone: (215) 717-2980 (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Menu; Search; En Espaol; The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Organization. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Share sensitive information only on official, secure websites. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. Report financial crime by contacting a U.S. Secret Service Field Office. Publicly Released: Jun 03, 2021. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Listing of key contacts organized by component agency. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Fax: (212) 908-9035, Phone: (415) 355-2740 In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. > About DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Christopher Wilson, Assistant Regional Inspector General for Audit Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Field Office Location. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Please direct all Congressional inquiries to OLA. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. > About We will continue to monitor DHS OIG's efforts to address this recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Address. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Fax: (713) 718-4706, Phone: (818) 863-1901 Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) Washington, DC 20528-0305. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. . Official websites use .gov A lock (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Relator knew that management was assuming each camera had a 90 degree field of view. (214) 661-9530 The Wannamaker Building He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) (LockA locked padlock) (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. 245 Murray Lane SW In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. DHS OIG concurred with each of GAO's 21 recommendations. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Fax: (202) 616-9881, Phone: (202) 616-4550 Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 About Us . (816) 268-0519 In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. A lock DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. An official website of the United States government. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. Office of Inspector General . : DHS OIG agreed with this recommendation. Share on . Kansas City, MO 64106 Washington, D.C. 20201 Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. This office is critical for ensuring independent and objective oversight of DHS. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. OIG (OA) Field Office. Region covers Connecticut, Delaware, Maine. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. 230 South Dearborn Suite 3964 (202) 566-2549. Check-In Office. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Stay informed as we add new reports & testimonies. Share sensitive information only on official, secure websites. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Selina Boyd , Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Secure .gov websites use HTTPS The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Fax: (703) 413-1833, Phone: (703) 413-1865 Vacant, Regional Inspector General for Audit International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Information on how to send mail to the Department of Homeland Security. > Agencies Secure .gov websites use HTTPS The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Fax: (415) 355-2731, Phone: (520) 620-7390 Espaol 1-401-272-8090. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Sacramento, CA 95814 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). field office Share. Share sensitive information only on official, secure websites. DHS OIG agreed with this recommendation. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. DHS OIG agreed with this recommendation. 61 Forsyth Street, Room 19T30 Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. DHS OIG agreed with this recommendation. Receive the latest updates from the Secretary, Blogs, and News Releases. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). (800) 869-4499 Washington, D.C. 20201 Office of Inspector General. Menu; Search; En Espaol; HHS Headquarters. U.S. Department of Health & Human Services Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. A President-appointed Regional Director leads each office. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Federal government websites often end in .gov or .mil. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Office of Rehabilitation Services. (215) 656-6900 Fax: (703) 413-1833, Phone: (404) 331-5928 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. In January 2023, DHS OIG issued an updated report review directive. Philadelphia, PA 19107 We can help at (405) 522-5050. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Southeastern Region Teri Lewis, Assistant Regional Inspector General for Audit About Us . Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. (LockA locked padlock) DHS OIG agreed with this recommendation. Fax: (313) 226-4006, Phone: (915) 745-1654 GAO was asked to review DHS OIG's management and operations. Sacramento Regional Office (California) 794.7788 401 W. Peachtree Street N.W. DHS OIG agreed with this recommendation. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. We will continue to monitor DHS OIG's efforts to address this recommendation. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. DHS OIG agreed with this recommendation. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Check-In Office. Receive the latest updates from the Secretary, Blogs, and News Releases. Appointment notices will include more instructions for visiting USCIS facilities. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. DHS OIG agreed with this recommendation. Each Regional Office is led by a President-appointedRegional Director. We will continue to monitor DHS OIG's efforts to address this recommendation. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region 200 Independence Avenue, S.W. > Agencies Report Incidents We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Region 3 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. 501 I Street, Suite 9-200 Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. An official website of the U.S. Department of Homeland Security. Share sensitive information only on official, secure websites. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. No. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Dallas, TX 75201 The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Fax: (404) 331-5046, Phone: (312) 353-1203 Fax: (202) 616-0271, Phone: (703) 413-1801 Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Media inquiries and department press contacts. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. The time it takes to complete reports increased over the 4 fiscal years we assessed. . 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. 245 Murray Lane SW In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Vacant, Regional Inspector General for Audit provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and To provide independent oversight and promote excellence, integrity, and accountability within DHS. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. Please direct all media and/or general information inquiries to OPA. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Main Navigation. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Secure .gov websites use HTTPS OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Looking for U.S. government information and services? Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. (LockA locked padlock) Office of Inspector General 1500 Pennsylvania Avenue, N.W. A lock Gary Whitman, Regional Inspector General for Audit > IEA Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Information and guidance about COVID-19 is available at coronavirus.gov. A .gov website belongs to an official government organization in the United States. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Menu; Search; En Espaol; HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska.
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